Keynote


August 1 at 9:30 AM

Susie Wilkening

Visitor Studies Consultant

Susie Wilkening (she/her) has over 25 years of experience in museums, including nearly 20 years leading custom projects for museums as well as fielding groundbreaking national research on the role of museums in American society.

Susie enjoys sharing her findings at various annual meetings, including the American Alliance of Museums, American Association of State and Local History, Association of Science-Technology Centers, Association of Children’s Museums, and state and regional museum meetings.

Susie is a go-to expert on museums for the media, including The New York TimesThe Wall Street JournalFast Company, NPR, and others.  Additionally, she is the author of Audiences and Inclusion: A Primer for Cultivating More Inclusive Attitudes Among the Public and is the primary author of Life Stages of the Museum Visitor.

​Susie earned a BS in History, Technology, and Society from Georgia Tech and an MA from the Winterthur Program in Early American Culture at the University of Delaware. She resides in Seattle, and her husband and curious children often accompany her as she travels to various museums and historic sites.