Registration FAQ

Registration FAQ quick links:


What are registration deadlines?

Register online in advance of the conference to access our best rates by July 10, 2022 to save! Pricing and the link to our form can be found here.


What registration options do you offer?

There are three different options this year: Virtual + In-Person, Virtual + Single Day, and Virtual Only. The virtual program day will take place Wednesday, July 19. The in-person program will take place Wednesday-Saturday, July 26-29. Visit our Registration page for pricing information. Members of AMM and the Association of Indiana Museums have access to member rates.

What’s included in “Virtual + In-Person” conference registration?

At this rate, you have access to all sessions and networking activities taking place on the virtual program day (July 19) and in-person program days (July 26-29). This rate also includes coffee in the morning on both in-person days (no breakfast), lunch both days of the in-person days, one drink ticket and snacks during the afternoon exhibit reception, and access to the Saturday Retreat at Conner Prairie.

You may choose to purchase tickets for these optional add-ons: Wednesday, Thursday and Friday evening events; pre-conference tours and workshops on July 26; and the Leadership Breakfast at Union Station on July 28. See pricing on our Registration page.

What’s included in “Virtual + Single Day” conference registration?

Virtual + Single Day rates include access to virtual sessions and activities on July 19 and the in-person conference on either Thursday, July 27 or Friday, July 28. Virtual + Single Day includes in-person sessions, one lunch, and exhibits on their choice of day. 

You may choose to purchase tickets for these optional add-ons: Wednesday, Thursday and Friday evening events; pre-conference tours and workshops on July 26; and the Leadership Breakfast at Union Station on July 28. See pricing on our Registration page.

What’s included in “Virtual Only” conference registration?

Virtual Only rates will include only sessions and activities taking place virtually on Wednesday, July 19th, prior to the in-person conference, and a selection of recordings made available afterward.

You may choose to purchase tickets for these optional add-ons: Wednesday, Thursday and Friday evening events; pre-conference tours and workshops on July 26; and the Leadership Breakfast at Union Station on July 28. See pricing on our Registration page.

Are there discounts available?

We offer student and furloughed museum worker rates, discounts for session and workshop presenters, and discounted or complimentary registration for volunteers.

Museums can also access group discounts on registration and even tickets through Organizational Champion and Team Builder sponsorships. Visitor our sponsor page for more information.

Do you offer a special rate for session presenters?

Yes, we will be offering a special discount for session presenters. Presenters accepted into the program will receive a communication from us on how to access this discount during registration.

NOTE: presenters are asked to confirm their ability to participate as part of the session proposal process. Sometimes, though, community members are invited to present too and may not have interest in attending the conference except to present in their session. We can offer these individuals “guest passes.” Notify AMM via email as soon as possible about any guest pass requests.

What does my registration fee cover?

The conference is a professional development event for our museum community, but it is also a fundraiser for AMM and its state association partner. Our goal is to provide affordable registration, so we work with our partners and sponsors to achieve conference fundraising goals.  Registration rates are determined based on the cost per attendee to produce the conference – mainly staff time, food and beverage, AV and technology, speaker fees, bus transportation, and supplies. Our event hosts typically provide in-kind event space and contribute to food and beverage costs to help us keep event costs down. Member rates are truly the best deal possible, and reflect the cost to produce the conference per attendee PLUS only about a 5% markup. 

Do you have volunteer opportunities?

We do! This year’s volunteer opportunities will include virtual and in-person moderators, greeters, setup, and registration positions. We will be accepting applications soon after registration opens. Volunteers earn reduced or free registration in exchange for their time at the conference. If have questions, contact us at volunteers(a)


How do I get started?

We are “back to basics” with our form this year, to attempt to simplify the process for attendees while also ensuring that our back-of-house can sync with our new virtual platform. Thank you for your patience as we test out different formats for 2023. Linked here are detailed registration instructions.

Can I register more than one person at one time?

You will need to register one person at a time by completing a separate form for each attendee. However, if you are paying by check, you may pay for all attendees with a single payment. Please be sure to include a list of covered attendees or copies of their registration confirmation emails with the check payment.

How do I know what I have ordered?

Your confirmation email will list all of the selections you made during registration.

I received a notification that my registration is incomplete. What do I do?

If your registration is incomplete, this likely means that we have not received payment from you or your institution/company. We will be in touch to reconcile your registration. You can also contact us at info(a)


Can I purchase extra event tickets for friends/family?

Due to limited capacities for evening events and tours, we have to closely monitor ticket sales. At this time, you can only purchase one ticket for each event for each registration. If you wish to add a ticket for a family member, please contact us about availability.

For our Virtual Only program on July 19th, we ask that each individual be registered for the conference to access the virtual events and sessions. (It’s the honor system. We appreciate your support.)

Can I pay for our registrations by check?

Yes. On the registration form, please be sure to select “Check” as your payment type. Be sure to mail your check payment to Association of Midwest Museums, PO Box 6267, Fishers, IN, 46038-6267.

Can I pay for multiple registrations with single check?

Yes. Please provide a list of names or copies of registration confirmations with your payment, so we can properly credit each person’s registration.

Where can I access receipts for my registration?

You should have received an email from Stripe for your credit card payment. If you paid by check, you will receive a notification from AMM that the payment was received and that your registration is confirmed.


I can no longer attend. Can I transfer my registration to my colleague?

Yes. Notify AMM at info(a) to request a registration transfer.

Can I modify my registration after I have paid?

This is determined on a case-by-case basis. You may be able to add or cancel conference registration and add-on tickets for events, tours, and workshops. To change your registration, you will need to contact AMM at info(a) All registration modifications or cancellations are subject to our cancellation policy.

Do you have a cancellation policy?

All requests for refunds must be submitted in writing to AMM at info(a)

Full refund, less a $30 processing fee, will be granted for requests made six (6) months prior to the conference start date. Requests less than six (6) months up to one (1) month prior to the conference start date will receive a 50% refund. No refunds will be granted for requests made under one (1) month prior to the conference start date. Refunds will be processed as soon as possible before or after the conference. Registrations paid with a credit card that are canceled more than 30 days after purchase will be refunded by check as soon as possible before or after the conference.

What if I test positive for COVID-19 and cannot attend?

If you test positive for COVID-19 within the 5-day window of the conference start date (July 20th) and can present proof of the positive test, we are able to refund your registration 100%, less a $30 processing fee. This policy is true for any major medical emergency or health concern preventing your participation in the conference. Learn more about our Health Policy here.


What is your privacy policy?

You can learn more about AMM’s website privacy policy here.

What is your photography and video policy?

By registering for and attending the Association of Midwest Museums conference, you grant AMM and its state or regional association conference partner(s) and their authorized representatives permission to film, photograph, or otherwise record your participation in the event. You further agree that such images, photographs, and recordings may be used by AMM without your prior approval in any form and for any lawful purpose including, without limitation, promoting AMM. Such use will not entitle you to any credit or compensation. You release AMM, their officers, and employees from any liability connected with the use of any image, photograph, or recording taken during the conference.


By registering for and attending the Association of Midwest Museums (AMM) conference, you agree to comply with the conference Cancellation Policy, Code of Conduct, and Health Policy available at

Do you have a Code of Conduct?

Help us provide a safe, inclusive, and welcoming conference for all.  AMM conferences are safe, inclusive, and welcoming experiences for everyone, regardless of gender, sexual orientation, disability, physical appearance, body size, race, or religion. We do not tolerate discrimination or harassment in any form. The AMM Conference Code of Conduct applies to all participants in the conference, including attendees, staff, organizers, volunteers, sponsors, advertisers and exhibitors. By registering for the conference, you agree to adhere to this Code of Conduct. View our full policy on the Code of Conduct page of our website.

What are your COVID-19 mitigations and requirements?

View our complete Health Policy here. This policy is subject to change and will be reviewed closer to conference time to determine if any changes are needed based on CDC recommendations at that time.